At DetailMaster Auto Lab Vancouver, we are committed to protecting your personal information and ensuring your rights as a customer. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard your data. By using our services, you agree to this policy.
1. Information We Collect
We collect only the data necessary to provide and improve our services:
Personal Data: Name, contact details, payment information, and vehicle details.
Automatically Collected Data: IP addresses, browser types, and website usage data.
Optional Data: Feedback or additional preferences you provide voluntarily.
2. Your Rights and Choices
We prioritize your control over your personal data. You have the right to:
Access and Correct: View and request corrections to your information.
Erase Data: Request deletion of your data, subject to legal and operational requirements.
Opt-Out: Unsubscribe from marketing communications at any time.
Restrict Use: Limit how your data is processed for non-essential purposes.
Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise your rights, contact us using the details below.
3. How We Use Your Information
We use your data solely to:
Provide and improve services, such as scheduling, vehicle maintenance, and customer support.
Process secure payments and issue receipts.
Communicate service updates, promotions, and reminders.
Comply with legal obligations and protect against fraud or misuse of services.
We will never sell your personal data to third parties.
4. Enhanced Protection Measures
We take extensive steps to protect your information, including:
Encryption: Protecting sensitive data during transmission.
Access Control: Limiting access to authorized personnel only.
Monitoring: Regularly reviewing systems for vulnerabilities and ensuring compliance with best practices.
Data Minimization: Collecting only the data we need for specific purposes.
In the unlikely event of a data breach, you will be notified promptly, and steps will be taken to mitigate risks.
5. Cookies and Tracking
We use cookies to improve website functionality and user experience. You have the option to disable cookies through your browser settings, though some features may be limited.
6. Legal Protections
This policy complies with the applicable data protection laws in British Columbia and Canada.
We are not liable for unauthorized access unless caused by negligence.
Disputes related to data protection will be resolved in Vancouver courts under Canadian law.
7. Contact Us
If you have questions, concerns, or requests regarding your data, please contact us:
Address: 1086 W 10th Avenue, Vancouver, BC, Canada V6H 1H8
Your privacy matters to us. By using our services, you agree to this Privacy Policy. We reserve the right to update this policy as needed and will notify you of significant changes.
